How to cancel my account
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Cancel your account

Currently, Matesub does not offer an automated account cancellation option via the platform. However, if you wish to cancel your account, you can easily do so by contacting our support team via live chat or via email at info@matesub.com.


FAQ

Will I receive a confirmation once my account has been canceled?
Yes, typically, you should receive a confirmation email from the support team once your account cancellation has been processed.

Can I reactivate my account after cancellation, and what happens to my data?
Once you cancel your account, it cannot be reactivated. All data associated with your account, including projects and billing information, will be permanently deleted. Be sure to back up any necessary data before proceeding with the cancellation.

This guide covers:
  • The procedure for canceling your Matesub account.
  • The required method for submitting a cancellation request.
  • The permanent status of data deletion after account closure.