Account and subscriptions

• Accepted payment methods

  At Matesub, we aim to keep the transaction process straightforward and secure by accepting payments …

• Comparison of available plans: Free, Pro, and Team

  Matesub offers three distinct subscription plans designed to cater to various needs: Free, Pro, and …

• Creating a shared workspace and adding admins

  Shared workspaces in Matesub function as collaborative environments where teams within an …

• How the billing process works

  Understanding your billing is simple. Here is a breakdown of how our monthly cycle works and what …

• How to cancel my account

  Cancel your account

  Currently, Matesub does not offer an automated account cancellation option via …

• How to downgrade your plan

  If you need to move to a lower-tier plan, the process is simple and can be completed in just a few …

• How to resume your plan

  If you’ve downgraded your plan and have reconsidered, you can easily resume your previous …

• How to update profile information

  It’s really important to keep your profile information current so your personal and billing …

• How to update your subscription plan

  If you have a Free account, follow the steps below to seamlessly upgrade your subscription: …

• Where to find invoices and payment history

  Follow these simple steps to access your payment history and download any necessary documents: …