Service Terms and Conditions of Use

Definitions

Matesub is a subtitling web tool that provides suggestions during the transcribe and translate process https://matesub.com (the Website) is a hosted version of Matesub operated by Translated srl. These terms of use (the Terms and Conditions of Use) refer to the latter. The Website is the property of Translated srl. By accessing or using the Website you confirm your acceptance of these Terms and Conditions of Use and your agreement to be bound by them. If you do not accept these Terms and Conditions of Use, do not use this Website. We reserve the right to terminate or suspend your access or use of the Website if either: (a) we reasonably consider that you have breached these Terms and Conditions of Use, or (b) we consider it necessary to do so for security purposes.

Matesub provides a facility to upload a user-provided input video, referred to as “original”, and generate and/or edit subtitles which can be exported in multiple formats selected by the user, referred to as “downloaded”.

From the video, internally, the audio is transcoded to extract audio, which is then used to produce an automatic transcription, referred to as “ASR”. The ASR is then used to generate a set of automatically spotted and machine-translated subtitles in a user-selected target language, each one tagged with a time code, formatting information and other metadata.

Surfing data and cookies

Surfing data

The computer systems and programs used for the website’s operation collect some personal data whose transmission is implicit in the use of Internet communication protocols (e.g. IP addresses or domain names of computers used by users who connect to the site, URI [Uniform Resource Identifiers] of resources requested, the time of the request, the method used to submit the request to the server, file size obtained in response, numerical code for the status of the response submitted by the server – successful, error, etc., and other parameters relating to the user’s operating system and computer environment). Although this sort of information is not collected to be associated with identified users, through processing and in association with data held by third parties, it could by its very nature allow for users to be identified.

These data types are used solely to obtain statistical information about the website’s usage and serve to check the site’s correct operation; they are thus not associated with any given user ID and are deleted immediately after processing. The data could be used to ascertain responsibility in the case of computer crimes against the site: except this eventuality, data on web contacts are currently not held for more than seven days.

Cookies

What are cookies? Cookies are small text files sent by websites visited by users to their computers, storing information that will be retrieved on the next visit to the site. While surfing a given website, users may receive on their computers cookies transmitted from different sites (so-called ‘third-party’ cookies), as specific links to the web pages of other domains.

Cookies can be used for a variety of purposes, depending on the sites on which they are installed; they can be used as a mode of information authentication, to monitor sessions, or store specific data on users accessing the server.

Types of cookies. Some cookies (‘technical’ cookies) are “strictly necessary” to ensure the website’s operability or to provide services explicitly requested by the user (e.g. preserving selected travel solutions, memorizing the browser navigation language setting, etc.).

Similarly, the website makes use of another type of cookie (so-called “analytics” cookies) to analyse accesses and visits to the site, solely for statistical purposes, by collecting information in an aggregated form. The use of such cookies does not require consent. However, users can request at any time that analytics cookies be deactivated by following the instructions outlined below. For more information see the Privacy Policy for Google Analytics.

The website also makes use of cookies to facilitate its fruition (e.g. to store information gathered within a single web browser session and entered by users in forms while surfing through the different pages, or the use of the password memorization function), as well as cookies for collecting information to direct targeted promotional messages based on user preferences and profiles, even in real-time, and developed based on statistics and each user’s browsing experience. The installation of such cookies requires the user’s prior consent. Users have the right to accept or refuse the use of cookies at any time, or to remove any cookies previously accepted by changing their browser settings.

The following links provide an overview of how to disable cookies on your browser:

However, with cookies disabled on your browser, you will no longer be able to make use of all of the website’s services and features.

Privacy policy

We are committed to protecting your privacy and personal data. Therefore, we use your personal data strictly within the legal limits of the applicable data protection laws.

With this privacy policy, we inform you of the personal data we collect when you use our services.

Translated S.r.l. collects and uses your personal data exclusively in compliance with the requirements in Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 (General Data Protection Regulation, hereinafter GDPR) and Italian data protection law. In the following, we inform you about the type, scope, and purposes of the collection and use of personal data.

Definition of public, private and personal data

We will refer to all the videos uploaded to Matesub as “Private Data”.

We will refer as “Private Data” to all the information provided by the users about their identity

  • during authentication flows, necessary to access our service;
  • during web browsing or API consuming, used for tracking purposes.
Information collected during your visit

We collect and store on a long term basis any subtitle submitted.

We collect and store on a long term basis both the originals you submit to us and the segments that originate from them.

We may collect tracking data and send cookies to provide a better user experience during your visit.

We may collect information such as IP address, visiting time, duration, etc. for internal logging purposes.

When you log into any of our services, we collect the “Personal Data” you submit to provide these services.

How we use the information we collect

We will not share, sell or transfer “Personal Data” to third parties without users’ express consent.

All videos and subtitles are collected, processed and used by Matesub to create internal statistics and provide the service.

The user may request to delete a video or Matesub project via email (info@matesub.com) at any moment.

What information do we share with third parties?

Matesub uses external partners to outsource some developments and provide some functionalities: this involves data sharing. External Machine Translation providers are the most obvious example.

We are fully committed to ensuring that personal information confidentiality is protected and maintained.

To share subtitling projects among translators, Matesub uses a public access link system: each translation job is represented and accessed by an HTTP link referred to as “Project link”.

From this link is possible to

  • access and edit the subtitles related to that job
  • download a work in progress preview of the subtitles file
  • download the final subtitles file after all the subtitles have been completed

Use of the Website

You are permitted to use the Website and the Content only and always in compliance with these Terms and Conditions of Use. Except as permitted by applicable law, you may not and may not permit, assist or allow any third party to (i) copy, reproduce, publish, transmit, distribute, broadcast, perform, upload, post, publicly display, encode, modify or create derivative works from, sell, license or otherwise distribute this Website or any Content, including but not limited to mirroring, framing or linking, to any other computer, server, web site or (ii) access or use this Website or any Content for any advertising or advertising revenue generation activity on your web site.

You may not use any deep-link, page-scrape, robot, spider or any other automatic or manual processes to access, acquire, copy or monitor the Website or the Content or any portion thereof, or in any way reproduce the structure or presentation of the Website or any Content, or circumvent any copy-protection devices, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website.

Disclaimer

The materials on the Website are provided on an “as is”, “as available” and “with all faults” basis. Translated srl makes no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, ability to meet your needs, non-infringement of intellectual property or other violation of rights, title, custom, trade, quiet enjoyment, system integration and freedom from computer virus as to (a) the Website, (b) Translated’s service or (c) security associated with the transmission of information to Matesub or via services provided by Matesub. Furthermore, Translated srl does not warrant or make any representations concerning the correctness, accuracy, currency, likely results, or reliability of the use of the materials on the Website or otherwise relating to such materials or on any sites linked to this site.

The use of Matesub is at the user’s own sole risk and the user is entirely responsible for its use of Matesub. Translated srl takes all reasonable measures necessary to try to ensure that Matesub is free from viruses and defects but cannot guarantee that the user’s computer equipment, hardware or software or any data stored or created by the user’s computer equipment, hardware or software (collectively, “Equipment”) will not be damaged, corrupted, lost or otherwise affected if the user accesses or uses Matesub. Further, Translated srl does not warrant that Matesub or any service or feature of Matesub will be error-free or uninterrupted, or that any defects will be corrected, or that the service or the server that makes Matesub’s service available is free from any harm.

Translated srl disclaims any and all liability for the acts, omissions and conducts of any third parties in connection with or related to the user’s use of Matesub, including without limitation any liability for any third-party content, information, statement, available on or through the, under criminal or civil laws relating to defamation, intellectual property infringement, privacy, obscenity, or other areas of law.

Limitation of Liability

To the maximum extent permitted by applicable law, Translated srl shall in no event be liable to the user or anyone else for any damage, direct or indirect, arising out of the use of Matesub, including without limitation, liability for (a) lost profits, revenues, (b) any loss of or corruption to data, (c) loss of or damage to the user’s Equipment, (d) any loss or damage which was not foreseeable by both the user and by Translated srl or which the user did not notify to Translated srl may occur if Translated srl breach these Terms and Conditions of Use or Translated’s legal duty of care to the user, or (e) any loss or damage suffered by the user as a result of its failure to take reasonable precautions against such loss or damage, such as through the installation of reputable anti-virus software.

Sharing of a “Project link” is totally at user responsibility. Translated srl cannot be held liable for any privacy breach or any of the damages, direct or indirect, described above.

Nothing in these Terms and Conditions of Use excludes or limits Translated’s liability to the user for fraud or gross negligence or for any other liability which may not be excluded or limited under any mandatory provision of applicable law.

Indemnification

The user (and also any third party for whom the user operates an activity on Matesub) agrees to defend (at Translated srl request), indemnify and hold Translated srl harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s fees and costs, arising out of or in any way connected with any of the following (including as a result of the user’s direct activities on Matesub or those conducted on the user behalf): (i) the user’s access to or use of Matesub; (ii) the user’s breach or alleged breach of these Terms and Conditions of Use; (iii) the user’s violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (iv) the user’s violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or (v) any misrepresentation made by the user. The user will cooperate as fully required by Translated srl in the defence of any claim. Translated srl reserves the right to assume the exclusive defence and control of any matter subject to indemnification by the user and the user will not, in any event, settle any claim without the prior written consent of Translated srl. Translated srl will provide the user with written notice of such claim, suit or action.

Revisions and Errata

The materials appearing on the Website could include technical, typographical, or photographic errors. Translated srl does not warrant that any of the materials on the Website are correct, accurate, complete, or current. Translated srl may make changes to the materials contained on the Website at any time without notice. Translated srl does not, however, make any commitment to update the materials at regular or predictable intervals.

Links

Translated srl has not reviewed all of the sites linked to Matesub and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Translated srl of the site. Use of any such linked website is at the user’s own risk and Translated srl will have no liability to the user for any loss or damage that the user suffer (including but not limited to any loss or damage to the user’s Equipment, hardware or software) arising out of or related to the user’s access or use of, or reliance on, any material on the Website.

Site Terms of Use Modifications

Translated srl may revise these terms of use for the Website at any time without notice, for example, to reflect changes to the law. By using the Website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to the Website shall be governed by Italian law without regard to its conflict of law in other countries.

This activity has received funding from the European Institute of Innovation and Technology (EIT). This body of the European Union receives support from the European Union's Horizon 2020 research and innovation programme.